FAQ
Frequently Asked Questions
Find answers to common questions about our phone and laptop repair services in Dubai Marina, JLT, and JBR.
Quick Answers
How much does iPhone screen repair cost?
AED 200 - 1,200 depending on model
How long does repair take?
1-2 hours for most repairs
Do you offer warranty?
Yes, 30 days to 1 year warranty
Is pickup really free?
Yes, free in Dubai Marina, JLT, JBR
General Questions
Is pickup and delivery really free?
Yes, we offer completely free pickup and delivery within Dubai Marina, JLT (Jumeirah Lakes Towers), and JBR (Jumeirah Beach Residence). No hidden fees or minimum order required.
What warranty do you offer on repairs?
All our repairs come with a warranty ranging from 30 days to 1 year depending on the service. Screen repairs typically have 6 months warranty, while battery replacements have 1 year warranty.
How long does a typical repair take?
Most repairs are completed within 1-2 hours. iPhone screen repairs take 30-60 minutes, MacBook repairs take 1-2 hours. We offer same-day service for all standard repairs.
What payment methods do you accept?
We accept Cash, Credit Card, Debit Card, Apple Pay, Google Pay, and Bank Transfer. Payment is only collected after you're satisfied with the repair.
How do I get a repair quote?
Simply send us a WhatsApp message describing your device issue. We'll provide a free quote within minutes. No obligation, no hidden fees.
iPhone Repair
How long does iPhone screen repair take?
Most iPhone screen repairs are completed within 30-60 minutes. We offer same-day service for all screen replacements.
Do you use genuine Apple parts?
We use high-quality OEM-grade parts that match Apple's specifications for performance and durability.
Will I lose my data during repair?
No, your data remains intact during most repairs. We recommend backing up before any repair as a precaution.
Do you offer pickup service for iPhone repair?
Yes! We offer free pickup and delivery in Dubai Marina, JLT, and JBR areas.
MacBook Repair
How long does MacBook screen repair take?
MacBook screen repairs typically take 1-2 hours depending on the model and availability of parts.
Can you repair MacBook logic boards?
Yes, we offer component-level logic board repair which is more cost-effective than full board replacement.
Do you offer MacBook upgrade services?
Yes, we can upgrade your MacBook's SSD for more storage and faster performance.
Is my data safe during MacBook repair?
We take data security seriously. Your data remains on your device and we can help with backup if needed.
Android & Samsung Repair
Do you repair all Android brands?
Yes, we repair Samsung, Google, OnePlus, Huawei, Xiaomi, Oppo, Vivo, and most other Android brands.
How much does Samsung screen repair cost?
Samsung screen repair cost varies by model. Contact us on WhatsApp for an instant quote.
Can you recover data from a broken Android phone?
In many cases, yes. We offer data recovery services for damaged Android phones.
Do you offer same-day Android repair?
Yes, most Android repairs are completed same-day, often within a few hours.
iPad Repair
Can you repair iPad Pro screens?
Yes, we repair all iPad Pro models including the latest with Liquid Retina XDR displays.
How long does iPad repair take?
Most iPad repairs are completed within 1-2 hours depending on the issue.
Do you repair Android tablets?
Yes, we repair Samsung Galaxy Tab, Huawei, Lenovo, and other Android tablets.
Is iPad data safe during repair?
Yes, your data remains intact. We recommend backing up before any repair.
Laptop Repair
Do you repair gaming laptops?
Yes, we repair gaming laptops from Asus ROG, MSI, Razer, and other gaming brands.
Can you upgrade my laptop's SSD?
Yes, we offer SSD upgrades to make your laptop faster and more responsive.
How much does laptop screen repair cost?
Cost varies by laptop model and screen type. Contact us for a free quote.
Do you offer corporate laptop repair?
Yes, we offer business laptop repair services with quick turnaround times.
Smartwatch Repair
Can you repair Apple Watch Ultra?
Yes, we repair all Apple Watch models including the Ultra series.
How long does Apple Watch screen repair take?
Apple Watch screen repairs typically take 1-2 hours.
Do you repair Samsung Galaxy Watch?
Yes, we repair Samsung Galaxy Watch and other Android smartwatches.
Is Apple Watch water resistance restored after repair?
We use proper sealing techniques to maintain water resistance after repair.
Still Have Questions?
Our team is here to help! Contact us on WhatsApp for instant answers or call us directly.