Privacy Policy
Last Updated: January 2026
Introduction
At Genius Tech, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our device repair services in Dubai.
Information We Collect
We collect the following information to provide our repair services:
- Name and contact details (phone number, email, address)
- WhatsApp messages and communication history
- Device information (model, serial number, issue description)
- Pickup and delivery addresses in Dubai Marina, JLT, and JBR
How We Use Your Information
We use your information for the following purposes:
- To provide device repair and pickup/delivery services
- To communicate about your repair status and updates
- To improve our services and customer experience
Data Protection
We implement appropriate security measures to protect your personal information. Your data is stored securely and only accessed by authorized personnel for service-related purposes.
Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. We may share information only with delivery partners to facilitate pickup and delivery services.
Contact Us
If you have questions about this Privacy Policy, please contact us at Geniustechmob@gmail.com